We offer a comprehensive suite of services designed to improve customer relationships and drive business success.
- Customer Retention
- Customer Development
- Lead Generation
- Customer Satisfaction Surveys
- Survey Design
- Market Research
- Database Management
Relate Communications, is a boutique Lead Generation company that was established over 12 years ago from a request to have a New Zealand based business that was able to create leads from a sales bias. We can open the door for you to access your customers, new and existing!
Denise Simons our founder has a telemarketing history along with being a sales orientated/customer services manager who also has been a regional sales manager. Denise’s experience led to the request to form an outbound telesales company with her proven history.
When Relate Communications was created, as part of our philosophy we did not create a dedicated call centre, but we instead wanted to have the ability to work remotely with people able to work from wherever they wanted in a positive environment.
We offer trained operators to act as part of your company as the “hidden arm” at the forefront of your sales team no matter the business size. We can manage your current customer base, cold call, book appointments, help launch a new product, in fact if it can be done on the phone, we can do it. We also manage databases in-house to assist in the complete package as we understand the importance of a database.
We have worked for many companies in areas such as Accountants, Cleaning, HR, IT, Health, Commercial insurance, Solar, Automotive, Professional services, Sign writers and the list goes on…
Denise has developed a talent for not only identifying what businesses need but also what their customers need. With this skill Relate Communications ensures that a mutually beneficial relationship can develop between a business and its clients.